Business leaders press Linden Lab on Second Life glitches
By Adam Reuters
SECOND LIFE, April 30 (Reuters) - Several hundred Second Life entrepreneurs and other residents have called for Linden Lab to deal with persistent technical faults before it rolls out new features, warning that “confidence is steadily being eroded” among the business community.
More than 700 residents, including well-known business figures such as Anshe Chung and Aimee Weber, submitted an open letter to Linden Lab on Monday. The effort is being led by real estate developer and Snapzilla creator Cristiano Midnight (real life name: Cristiano Diaz).
The petition comes ahead of expected upgrades to add capabilities such as voice, which the authors said should not take place until existing Second Life infrastructure is running smoothly. Periodic glitches have become much more frequent as Second Life’s population and peak concurrency have surged, they said.
“We remain fully supportive of Second Life and are more than willing to continue doing our part to help, but our confidence is steadily being eroded due to a general lack of communication and the apparent failure to successfully address the many issues detailed above,” the letter states. “What we are asking for is that these problems are addressed immediately, ahead of new features, and that we are able to see tangible improvements.”
They cited recent problems with items going missing from residents’ inventories, Second Life’s search function and friends list, and grid stability and performance, among other issues.
“Ultimately, it comes down to wanting Second Life to survive and to flourish, not to continue to languish under current conditions,” Midnight said in a posting on the open letter website.
Click here to read the full text of the letter.
Linden Lab was not immediately available for comment.
